The Ministry of Tourism asked hotels and other lodging businesses all over Cambodia to remodel and innovate their services and facilities to prepare for the arrival of tourists when the COVID-19 crisis is over.
In a letter released today, the Tourism Ministry said it expects the kingdom’s tourism industry to jump back once the worldwide pandemic comes to its end. However, post-COVID-19 travelers will be harder to satisfy.
“Within this context, the local and international tourists will be required to offer a higher quality of service, especially concerning hygiene, security, services and tourist goods,” it said.
The ministry went on to urge the owners of hotels and other lodging businesses nationwide, that while waiting for the pandemic to subdue, they should upgrade their services and facilities to attract more travelers to the kingdom’s tourist destinations.
The move was welcomed by Ms Chhay Sivlin, president of the Cambodia Association of Travel Agent., who also expects the kingdom’s tourism sector to bounce back when the public health crisis no longer invokes fear among people.
“Given there are neither new nor existing cases in Cambodia, the people have started travelling again,” Ms Sivlin. “Nonetheless, our neighbouring countries, who have been seeing a decline in COVID-19 as well, are likely to do the same to attract tourists to boost their economy.”