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Manulife Cambodia received international recognition for its customer, brand and community programmes


Manulife Cambodia is celebrating after winning multiple awards at the 2019 International Customer Relationship Excellence (CRE) Summit in Hong Kong. The prestigious event, held on 21 June, saw the company win in a range of categories, including:

• Customer Engagement Programme of the Year: Representing the company’s efforts to provide much-needed financial protection solutions to customers. Manulife’s mission is to help make decisions easier and their lives better for its customers. The company is committed to build a healthier and better financial future for Cambodian families.

• Best Corporate Brand of the Year: Reflecting a great milestone for the company’s efforts to build the Manulife brand and raise public awareness about life insurance and long-term financial planning in Cambodia over the last seven years. More than 130,000 Cambodians have attended its free life insurance seminars since 2012.

• Corporate Social Responsibility Leadership of the Year: Representing the company’s commitment to support local communities through sponsorship and CSR programmes. Since entering Cambodia in 2012, Manulife has contributed nearly USD 2 million to a number of community initiatives to promote health and wellbeing. These include supporting Angkor Wat International Half Marathon as principal sponsor, fundraising for Angkor Hospital for Children, promoting road safety and many more.

In addition, Manulife Cambodia’s Chief Client Officer Nara Kann received Customer Relationship Management (CRM) Director of the Year Award, making her the first Cambodian to receive this international recognition.

“We would like to thank the CRE committee for allowing us to participate in this prestigious award programme,”said Robert Elliott, CEO and General Manager of Manulife Cambodia. “I’m also very proud that Nara has been recognized for her excellent contribution to helping Cambodians understand the importance of life insurance and driving Manulife brand awareness to the highest in the industry in Cambodia.”

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