Kantha Bopha Children’s Hospital on Wednesday urged the public not to buy fake queue numbers from people outside the hospital in order to cut to the front of the line.
In an announcement, the hospital said it had received complaints that unscrupulous people were cheating patients by selling such numbers, and hospital staff are looking out to take action.
“We should all join together and stop any negative activities that affect the hospital’s operations,” it said. “Kantha Bopha hospital belongs to all.”
Serey Roath, a parent who lives in Phnom Penh, yesterday said that whenever she brings her daughter to the hospital for treatment, she always obtains a queue number from its staff.
She noted that there are usually hundreds of people queuing up to get treatment daily.
“Although there are a lot people, I still wait until my number is called,” Ms Roath said. “Entry into the hospital is on a first-come, first-serve basis.”
Sy Vantha, from Kandal province, said that the hospital’s system of giving out numbers is fair and does not cause discontent.
“I don’t trust people outside the hospital who sell numbers for us to beat the queue,” she said. “I only trust the number given out by the staff and wait for my turn to take my child for treatment.”
She noted that parents should really thank the hospital for giving free treatment to their children.
On Wednesday, the hospital also released a report on the number of children who sought treatment in the first three months of this year.
It said 233,604 children were treated as outpatients and 43,829 were admitted, of whom 3,538 were suffering from dengue hemorrhagic fever.
It said 6,425 children had to be operated on, 190 of whom had heart surgery.
The report said that nearly one million children were treated in five Kantha Bopha hospitals in Phnom Penh and Siem Reap for the whole of last year.
“That’s why all treatment is free. Children with serious illness would not have a chance to survive without hospitalization,” it noted.