Tourism Minister Thong Khon urged his provincial officials throughout the country to strengthen the quality of tourism attractions during the Water Festival to boost trust from domestic tourists.
In a directive dated October 26, Khon urged his officials to educate local business owners and tourists to mind their trash to maintain a hygienic environment.
“Businesses must take actions to maintain hygiene in restaurants and restrooms,” he said.
“Officials must cooperate with vendors and tourism operators to enhance the quality of tourism destinations and maintain affordable prices of goods and services,” Khon said.
He urged the local businesses to set a clear, marked price to inform guests to avoid over-charging.
“In cases where businesses do not follow the set price, they must be held accountable before the law,” Khon said.
Khon advised that boat owners should not overload tourists, they must be equipped with life vests, and pay attention to the Ministry of Water Resources and Meteorology’s weather warnings.
He urged his officials to conduct field visits to increase people’s understanding about risks and COVID-19 preventive measures.
The government has cancelled boat races for this year’s water festival which falls from Friday until Sunday, in an effort to stem the spread of COVID-19. However, the public holiday is still valid.
Tourism Ministry spokesman Top Sopheak told Khmer Times yesterday that the national holiday is an opportunity to promote new destinations which may not normally be visited on weekends.
“Strengthening the quality of the tourism industry will instill confidence in return visits,” he said.
Sopheak said that in the past, businesses have over-charged tourists during holidays, and if this happens customers have the right to file a complaint to authorities.
People Centre for Development and Peace president Yong Kim Eng said yesterday that the government should monitor prices.
“Now people are looking for ways to save money on purchases as they face reduced income during COVID-19. Not all the people are rich when travelling for recreation,” said Kim Eng.
“There should be strict monitoring,” he said.