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How to maintain and manage your property during COVID-19 outbreak

Dan Davies CBRE Cambodia / Originally published on Realestate.com.kh Share:
Phnom Penh skyline. Realestate.com.kh

The outbreak of COVID-19 has forced a majority of people all over the world to stay indoors for an extended and unknown period of time – a situation that puts a special strain on the facilities of any property

So, whether you lease or own your space, have a broad portfolio, or a single asset, as a property owner, the attention you give to your assets, and its facilities, is more crucial now than ever

CBRE, a property consulting firm, oversees a number of buildings throughout Cambodia and across China, South East Asia, Europe, and America

We have a regional hub in South East Asia where each of the heads of Property Management is in regular contact; sharing information/ experiences and jointly developing plans and procedures, especially in these times

This has imparted valuable lessons behind my no-regrets, action-oriented recommendations: Manage entries The best way to keep your facility safe is to keep people with the virus at home

There are several ways to approach this, including temperature screening and other sophisticated equipment that could become permanent installations

There are also low-cost options, like increasing lobby signage reminding people to stay home if ill, restricting visitors, and setting up selfcheck temperature stations

Plan for an exposure-related shutdown It is likely that you will experience a suspected or confirmed case in at least one of your facilities

Rather than waiting for that moment and having to scramble, prepare a written plan, and educate your site managers, staff, and providers proactively

What to do with the individual? How to isolate them? How to get them home safely? What steps to take? If you think all of this through and get it in writing beforehand (working with your legal, HR, building owner, and key stakeholders) you will mitigate risk and reduce anxiety when the event happens

Clean often Increased cleaning has a direct, infection-control benefit and should be implemented as a preventative move

A full daily disinfection may not be necessary, but the virus lives on surfaces for up to 3 days; and proper, increased cleaning will help lower your exposure

Clean more often and be visible with these services, especially in common areas

As the world opens back up for business, we should expect a lot more cleaning

Use the downtime to prepare for re-opening Every facility has deferred projects and tasks that were waiting for a weekend when the building sits empty

Planned correctly, now is your chance for these projects

We are working with clients to complete delayed projects, replacements, and repairs

Our teams in China realized that deferred maintenance on older equipment just could not respond to more intensive HVAC demands, so we are working hard to repair, replace, and upgrade

Communication Keep up to date with all local newspapers and government departments so that you are ready for any changes that may be enforced

Keep your company, all your clients, tenants and occupiers updated regularly but also limit the channels of communication and avoid participating in gossip groups as misinformation creates confusion and worry

The Future New Normal As you plan for re-opening, your employees, customers, and suppliers are going to have new expectations for how to run, clean, and manage your facility

Consider focusing on three areas: Operations: Inspect and test key building systems to ensure the building is safe and comfortable as you come back to full occupancy

Service Planning: Allow providers of cleaning, food, concierge, HVAC, security, etc

ample lead time to ensure they can get their teams back on-site and fully operational Transparency: Ensure the occupants are aware of what’s been done, what’s different, and what protections need to stay in place to keep everyone healthy

Set up a hotline to take their questions

Original link: https://www.realestate.com.kh/guides/how-to-maintain-your-properties-duringcovid-19-outbreak/

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