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Ministry report highlights public service challenges

Pech Sotheary / Khmer Times Share:
Minister Men Sam An speaks during the report’s publication. Supplied

The National Assembly-Senate Relations and Inspections Ministry yesterday in a report highlighted challenges hindering effective public services management in some government agencies.

According to its 2019 annual report and the 2020 outlook issued yesterday, some institutions and departments in the Kingdom are facing challenges to financial management and law enforcement in terms of public services.

“Some hotels and tour guides in Siem Reap are not licenced,” it said. “Forestry law enforcement is not strict in Mondulkiri, Stung Treng and Pursat provinces.”

“The management of weighing stations are not effective in some locations,” it added. “The prevention of overloaded trucks from being on the road has not been effective.”

Men Sam An, Minister of National Assembly-Senate Relations and Inspections noted the ministry is inspecting public institutions so challenges like these can be addressed.

She said law enforcement must be strengthened, corrupt practices curbed and budgets effectively managed.

Ms Sam An said doing so would protect public interest and rights of citizens.

“The topic of inspection work and law enforcement cannot be excluded out of education initiatives,” she said. “Good governance requires the participation of all ministries.”

Him Yun, coordinator for the Coalition for Integrity and Social Accountability, yesterday said ministries should utilise technology to ensure quality and transparent public services.

“National institutions should improve the quality of the work to provide better services to citizens with transparency,” Mr Yun said. “Expenditure should also be strengthened to serve the interest of our nation and citizens.”

According to the ministry report, some sub-national forestry administrations have not effectively implemented the Forestry Law, while some land management departments have not taken legal action against construction building owners without permit.

The report said last year it received 135 land dispute complaints, 22 ministry complaints, 89 department complaints and 17 other complaints.

It noted 68 complaints have been investigated, while 28 have been resolved.

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