In a bid to improve public transportation services, City Hall on Friday launched an app that enables travellers to track the location of city buses.
In a press release, City Hall said it cooperated with JICA to install GPS on buses for the City Bus app, which was created by ITSMO, enabling travellers to locate buses as well as estimate the time of arrival of a bus at a designated stop.
With 235 buses operating across 13 routes, city buses serve 177 locations and 904 bus stops, where customers can also now pay bus fares with Wing Bank and ACLEDA cards, the statement added.
Phnom Penh Governor Khuong Sreng said the app’s feature in monitoring bus movements contributes to the improvement of public transport services.
“It will improve public transportation services and make Phnom Penh a smart city, which will attract more people to use the bus service,” Mr Sreng said.
He added that the app could also help drivers improve coordination with one another and avoid schedule clashes, such as when two or more buses arrive together at the same bus stop.
Ean Sokhim, Phnom Penh Autonomous Bus Transportation Authority director, said that since January 2017, city buses have expanded to serve on average 26,000 to 30,000 riders per day.
“Most of our customers are students, civil servants, workers, and athletes,” Mr Sokhim said. “They always use the bus every day.”
He added City Hall seeks to increase the coverage of the bus service and add more bus stops in the future in order to serve the public better.
“The city bus has been improving a lot, such as now with the app and the fact that travellers can now pay with cards,” Mr Sokhim said.
Thou Srey Death, 24, a student, said she appreciated the app because now she can estimate when a bus would arrive at a stop, especially when there is traffic jam.
“Sometimes we wait for a long time at the bus stop for a bus to come, and now with the app, we can track where the bus is and we can know when a bus is going to arrive,” she said.
Last month, Phnom Penh received 80 city buses from Japan as part of the country’s grant aid to City Hall, with the country also suggesting that authorities manage all resources appropriately to maintain its quality.