Smart Axiata yesterday launched Cambodia’s first voice over WiFi (VoWiFi) service that allows users to make and receive calls and SMS on their devices over any WiFi connections worldwide, Stjepan Udovicic, chief marketing officer said.
Smart’s commercial name of the service is Smart WiFi Calling. The technology allows Smart customers with a 4G SIM card and a device supporting the service to use Smart for calls and SMS on any Wi-Fi network anywhere, anytime, seamless in the same way as if it were on a cellular connection.
This is especially relevant for use at weak or no mobile signal locations as well as in roaming over a WiFi connection anywhere in the world.
Mr Udovicic called the launch an important milestone to achieve Smart’s goal of offering the very best mobile experience available in Cambodia.
“Today’s launch is another great example of Smart leading the way in the Kingdom and in the broader region. The offering is the latest and most advanced mobile technology made available to our subscribers across the country.
“As Smart continues to rollout 4.5G services throughout Cambodia, the introduction of Smart WiFi Calling will further ensure reliable calls for all Smart customers in Cambodia and a completely worry-free experience when roaming abroad. Simply said, any WiFi connection is now a part of the Smart network,” he said.
He said if a customer is at a location with weak or no mobile signal, provided there is an available WiFi connection, calls and messages can still be made and received in a way that wasn’t possible before.
Explaining how the service work, he said if a customer is in an elevator without mobile coverage but with an available stable WiFi connection the calling experience will be smooth and quality of reception close to perfect.
“While travelling abroad to Singapore (or elsewhere), the customer logs into a hotel or airport WiFi, from that moment onward the Smart network will consider the line to be in Cambodia.
“So when the customer places a call to Smart, it will be considered a local call to Smart at no extra charge. That means no more roaming charges for making or receiving calls! That is truly a revolutionary service that changes the game. Smart is the only operator in Cambodia that offers such a service and one of the few in our broader region”, he added.
A wide range of devices made by Samsung, Huawei and Apple supports Smart WiFi Calling from the start.