Emirates has just introduced Home Check-in, a new service available for customers across all classes travelling on Emirates flights. Emirates has two classes from Cambodia to Dubai: Business Class (40-kilogram luggage) and Economy Class (35-kilogram luggage).
This latest initiative is part of the Emirates’ ongoing commitment to provide world-class products and services for a more convenient travel experience.
“Travelers from Cambodia will be able to enjoy this super innovative check-in when they are in Dubai. At Emirates, we are always looking to enhance our offerings and provide more options for travelers from all over the world,” said Abdulla Adnan, Emirates manager in Cambodia.
For travelers flying from Cambodia to Dubai via Emirates airline for leisure or just a stop-over, the new check-in enables Emirates passengers to complete the security check and check-in from the comfort of their homes, hotels or offices (in Dubai) and have their luggage transported to the airport before their flights.
With this service, an Emirates check-in agent will arrive at the preferred location anywhere in Dubai to weigh and tag your bags as well as check-in the customers and issue boarding passes. Customers can then make their own way to the airport and head directly to immigration, bypassing the check-in desks at the airport.
Emirates has been running trials for its Home Check-in service since October to ensure that the customer experience and security checks are faultless. The service seals each bag and stores them in a separate hold in the van. Emirates Home Check-in will be operated with a new fleet of vans.
The new Home Check-in offering complements other luggage handling services already available for Emirates flights in Dubai. For a seamless travel experience, customers can pay for a concierge service to handle their luggage at the airport, enjoy preferred rates for pre-paid excess baggage, and bag wraps to protect their luggage.
For passengers from Cambodia or anywhere arriving in Dubai, there is a luggage storage facility for those who wish to leave their bags and explore the city. Emirates also offers a Home Delivery Service where luggage is retrieved, cleared at customs and delivered to the customers for a hassle-free travel experience.