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Motorcycle registrations streamlined countrywide

Pav Suy / Khmer Times Share:

Motorcycle license registrations can now only be renewed at one-window service offices nationwide in a bid to streamline services.
The announcement, issued by the Transport Ministry on Wednesday, ordered provincial transport departments and ministry delegates to stop issuing motorcycle ownership cards, license plates or ownership transfer documents, and instead to delegate these tasks to the local one window service offices.
For villages without a one window service office, the relevant transport department will remain unchanged.
“This has been our plan for a while now, to cater a service closer to the people. In line with government policies, we are doing this step by step,” Transport Ministry spokesperson Var Sim Sorya said.
“There are positive and negative effects from this. The positive is that the services will be closer to the people, while the negative is that it will be difficult for the government because we have to invest more in the administration sector.
“We will have the training and more investment. We won’t just implement it blindly,” he said.
Affiliated Network of Social Accountability executive director San Chey welcomed the move, but noted that certain one window service offices would not be able to immediately accommodate the additional workload.
“I agree that those types of jobs should be transferred to the one window service officials in the capital city because they have larger spaces to accommodate the people,” he said.
“However, offices in the province will not be able to do so yet due to their limited space and also all the other services they have to deal with.”
The government had touted the benefits of the one window service offices, particularly for its transparency, because modifications like the displaying of a price list for select services are intended to weed out low-level bribery.
To date, there are 40 one window service offices nationwide. In February, the Interior Ministry announced it would be creating six more in Battambang, Kandal, Prey Veng, Kampong Chan and Takeo provinces.

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