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Rosewood luxury in the city good for tourism

May Kunmakara / Khmer Times Share:
Daniel Grau, Rosewood Phnom Penh’s managing director KT/ Mai Vireak

A five-star luxury hotel owned by the international Rosewood chain is due to open in Phnom Penh in June. The hotel will occupy the top 14 floors from the 25th floor of the Vattanac Capital Tower One and will be the only five-star hotel in Cambodia located in a skyscraper. Daniel Grau, managing director of Rosewood Phnom Penh, explained to Khmer Times’ May Kunmakara how a global luxury brand could enhance the development of the country’s tourism sector.
KT: Why did the five-star luxury Rosewood Hotel brand decide to come to Cambodia?
Mr. Grau: The hotel industry in Cambodia is growing significantly and we see a tremendous opportunity in the country. The entry of a few upscale hotel chains can change the sector for the better. Luxury hotels, now, seem to be concentrated in Siem Reap. The new entrants can expand the luxury hotel sector to Phnom Penh and other cities. Overall, it will be good for the country.
KT: Do you think there is a demand for luxury hotels in Phnom Penh, compared to Siem Reap?
Mr. Grau: Phnom Penh is a vibrant city and there’s so much happening in it. There is a robust tourism sector within the city and with cooperation from the Ministry of Tourism and the Cambodia National Tourism Alliance, I am confident that Rosewood would be able to make it. We will work as partners with the ministry and the tourism alliance to complement each other.
KT: Why did Rosewood choose to be at the high-rise Vattanac Tower, when most five-star hotels have their own large premises?
Mr. Grau: Rosewood is honored to be appointed by Vattanac Capital to manage a five-star hotel located at currently the tallest building in Phnom Penh. We believe that Vattanac Capital has a strong vision towards the growth of the city. Being located in the skyscraper gives us the advantage of presenting Phnom Penh from all angles – whether from the guests’ very own room or even when they dine in one of our dining venues. Our customers are a mix between frequent business and leisure travelers who appreciate a one-of-a-kind authentic experience.
KT: Cambodia hopes to attract two million Chinese tourists to the country by 2020. How can Rosewood help the government achieve that target?
Mr. Grau: The Chinese market is very important for tourism here. And, we feel that our introduction to the market in China will help attract Chinese tourists to Cambodia. We plan to advertise, in China, about Cambodia as we already have a Rosewood luxury hotel in Beijing.
We will work together with the Ministry of Tourism and Cambodia National Tourism Alliance to promote the destination to the international market. Rosewood Beijing has leveraged the Rosewood brand significantly in the luxury market which will benefit us to promote the property in Cambodia.
KT: The hospitality industry is not as strong as other countries in the region. Do you think it will be a stumbling block for Rosewood in Phnom Penh? How will you find the right people to work in your luxury hotel?
Mr. Grau: Rosewood Phnom Penh has invested a lot in human resources to manage the property. We have put in a lot of effort into learning and skills development. At Rosewood Phnom Penh, we hire for attitude and train for skills. We are organizing a mass recruitment on Saturday at Vattanac Capital Tower. The candidates can meet us directly from 9:00 am to 7:00 pm.

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